• The passenger is required the outbound ticket to the destination and the inbound return ticket from the destination for the same day.
• Is it not possible to cancel tickets for the Summer Trips online. You can ask for your ticket to be cancelled by an e-mail to info@slovaklines.sk or by a letter to the address of the carrier. Cancelling the ticket up to 8 days prior to the planned departure of the bus is free. Cancelling the ticket between 7 and 4 days prior to the scheduled departure of the bus is with the cancellation fee of 50% of the ticket price. Cancelling the ticket 3 and less days prior to the scheduled departure of the bus is with the cancellation fee of 100% of the ticket price. The aliquote amount is refunded in cash or sent back to the bank account which was used to pay for the tickets.
• The price of the ticket doesn't include entrance fees and fees for specific attractions in the destination. Each passenger makes their own program individually.
• The passenger only boards the bus with the name specified on the ticket or listens to the instructions of the driver or other employee of the carrier.
• The bus departs from Bratislava in the morning and returns from Neusiedler See in the evening in times published on the ticket. If the passenger misses the departure of the bus, they are not entitled to refunding the ticket or any part of the ticket.
• Slovak Lines reserve the option to cancel the trip if the minimum capacity of 20 passengers isn't fulfiled on the bus. This will be announced to the passengers as late as 15 hours prior to the scheduled departure of the bus. If the trip is cancelled the passengers will be offered an alternative destination on the same date or an alternative date for the same destination. If the passenger isn't interested in any of these options, they will be refunded financially for the tickets in full amount.
• Terms and conditions of Slovak Lines Express