What you should know in advance
You can cancel your Slovak Lines ticket for international lines on the day of the trip. You have to do so no later than 15 minutes before the scheduled departure of the bus, otherwise you will be charged a fee of 100% of the ticket price.
After canceling the ticket, you will receive an e-mail with a voucher in the value of the canceled ticket to the extent specified in the transport regulations.
The purchased ticket cannot be changed to another date and time. However, thanks to the free cancellation and voucher, you can immediately buy a new ticket according to what suits you best.
Tickets for some connections cannot be canceled. These include occasional transport links: seasonal routes, concert tours and more.