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We're here for you

Have a question about your trip, interested in working with us, or need something sorted? Below you’ll find the right contact for every situation.

  • Customer Centre

    We’re happy to help on working days from 9:00 a.m. to 5:00 p.m. by phone at +421 2 55 422 734 or by email at info@slovaklines.sk.

    The Customer Centre is closed on weekends and public holidays, but you can email us anytime. We’ll reply on the next working day.

  • Ticket offices

    Right at Nivy station on level -1, you’ll find ticket offices with a full range of services, including a Packeta branch, gifts and souvenirs, and Lost and Found.

    More info
  • Lost and Found

    If a Slovak Lines driver finds lost luggage or valuables on the bus, they hand them over to Lost and Found at the ticket offices of Nivy Bus Station.
    If you have lost or found something, please contact our Customer Centre (on working days from 9:00 a.m. to 5:00 p.m.).

  • Feedback and complaints

    Something didn’t go right, or do you have an idea for how we can improve? Write to us at staznosti@slovaklines.sk. If it concerns a specific trip, please attach your ticket.

  • Bus rental

    We’ll arrange transport for your group across Slovakia and Europe, from a car to a full-size coach. Write to us at bus@slovaklines.sk.

    More info
  • For carriers

    Want to use Nivy station, open 24/7, with its bus wash, fuel station and dispatchers? Get in touch at b2b@slovaklines.sk.

    More info
  • For media

    Need a statement or information about Slovak Lines? Get in touch at media@slovaklines.sk.

Company details

  • Slovak Lines Express, a. s.

    Business name Slovak Lines Express, a. s.
    Registered office Mlynské Nivy 5, 821 09 Bratislava
    Mailing address Slovak Lines Express, a. s.
    Mlynské Nivy 5
    821 09 Bratislava
    Registered Commercial Register of the Municipal Court Bratislava III, Section: Sa, Insert No. 4722/B
    Company ID (IČO) 44 667 345
    VAT ID (IČ DPH) SK2022792464
    Tax ID (DIČ) 2022792464
    Bank account SK24 0200 0000 0025 8223 2053 – VÚB, a. s.
  • Bus Station a. s.

    Business name Bus Station a. s.
    Registered office Mlynské Nivy 5, 821 09 Bratislava
    Mailing address Bus Station a. s.
    Mlynské Nivy 5
    821 09 Bratislava
    Registered Commercial Register of the Municipal Court Bratislava III, Section: Sa, Insert No. 7985/B
    Company ID (IČO) 57 918 783
    VAT ID (IČ DPH) SK2123388036
    Tax ID (DIČ) 2123388036
    Bank account SK13 0200 0000 0025 8222 8759 – VÚB, a. s.